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General Clerks perform a range of clerical and administrative tasks.
Keyboard Operators input and process text and data, and prepare, edit and generate documents for storage, processing, publication and transmission.
Call or Contact Centre Workers respond to telephone, Internet and email inquiries and complaints about an organisation's goods and services, and promote the goods and services.
Information Officers respond to personal, written and telephone inquiries and complaints about the organisation's goods and services, provide information and refer people to other sources.
Receptionists receive and welcome visitors, patients, guests and clients, and respond to inquiries and requests.
Accounting Clerks monitor creditor and debtor accounts, undertake related routine documentation, and calculate and investigate the cost of wages, materials, overheads and other operating costs.
Bookkeepers maintain and evaluate records of financial transactions in account books and computerised accounting systems.
Payroll Clerks prepare payrolls and related records for employee salaries and statutory record-keeping purposes.
Bank Workers receive deposits and pay out money in financial and commercial institutions, keep records of transactions, issue receipts and cash cheques.
Credit and Loans Officers analyse, evaluate and process credit and loan applications.
