Overview
EMPLOYED
70,900
PART-TIME SHARE
52%
FEMALE SHARE
94%
MEDIAN WEEKLY EARNINGS
N/A
MEDIAN AGE
37
ANNUAL EMPLOYMENT GROWTH
N/A
Summary
Receptionists (General) greet clients and visitors, and respond to personal, telephone, email and written inquiries and requests.
Tasks
- Greets and welcomes visitors, and directs them to the appropriate person
- Arranges and records details of appointments
- Answers inquiries and provides information on the goods, services and activities of the organisation
- Answers, connects and transfers telephone calls
- Receives and resolves complaints from clients and the public
- Receives and distributes correspondence, facsimile messages and deliveries
- Maintains the reception area
- Advises on and arranges reservations and accommodation
- May perform other clerical tasks such as word processing, data entry, filing, mail dispatch and photocopying
Details
On this page
Hours worked
Hours worked | Receptionists (General) | All Occupations |
---|---|---|
Share of workers who work full-time hours | 48% | 64% |
Average full-time hours worked per week | 40 hours | 44 hours |
Industries
Receptionists (General) work in industries like:
- Health Care and Social Assistance
- Professional, Scientific and Technical Services
- Education and Training
Source:
ABS, 2021 Census of Population and Housing based on place of usual residence.
Note: industries that comprise less than 5% of an occupation have been suppressed.
States and territories
New South Wales
28.5%
Victoria
25.4%
Queensland
22.5%
South Australia
7.2%
Western Australia
11.7%
Tasmania
2.1%
Northern Territory
1.1%
Australian Capital Territory
1.6%
Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
Age and gender
Age and Gender | Receptionists (General) | All Occupations |
---|---|---|
Median age | 37 years | 40 years |
Female share of employment | 94% | 49% |
Education
Highest Level of Educational Attainment (% Share) | All Occupations | Receptionists (General) |
---|---|---|
Post Graduate/Graduate Diploma or Graduate Certificate | 12.2 | 2.6 |
Bachelor degree | 23.2 | 10.8 |
Advanced Diploma/Diploma | 11.1 | 12.2 |
Certificate III/IV | 19.5 | 20.4 |
Year 12 | 15.9 | 29.2 |
Year 11 | 4.0 | 6.7 |
Year 10 and below | 9.7 | 12.2 |
Occupation profiles data
This file contains data displayed on the Occupation Profile pages.
Use of data in this file must include the relevant attribution text provided.
Occupation profiles data - August 2024.xlsx
occupation_profiles_data_-_august_2024.xlsx9088333
DownloadAustralian and New Zealand Standard Classification of Occupations
Australian and New Zealand Standard Classification of Occupations (ANZSCO) is the skill-based classification system used to categorise occupations in the Australian and New Zealand labour markets. ANZSCO provides a basis for the standardised collection, analysis and dissemination of occupation data. Visit the ABS website to learn how ANZSCO works. Jobs and Skills Australia displays data for occupations that are defined by ANZSCO 2013 Version 1.3.