OSCA 631531

Retail Supervisor

Overview

  • Employed persons

    20,700

  • Employment status

    55.0% Full time

    45.0% Part time

  • Median age

    31 years

  • Employment by sex

    61.6% Female

    38.4% Male

    Moderately female dominated

  • Indigenous employment share

    2.3%

  • Main employing industry

    Retail Trade

Indicator Retail Supervisor Total employment
Employed persons 20,700 12,049,400
Median age 31 years 40 years
Full-time share 55.0% 64.2%
Part-time share 45.0% 35.8%
Female employment share 61.6% 48.5%
Male employment share 38.4% 51.5%
Gender segregation intensity scale Moderately female dominated Gender balanced
Indigenous employment share 2.3% 2.2%
Main employing industry Retail Trade Health Care and Social Assistance
Note: N/A values indicate data are not available due to confidentiality or data reliability requirements.

Occupation overview

Retail Supervisors supervise and coordinate the activities of retail sales workers.

What the occupation involves

  • Assigns tasks and responsibilities to retail sales workers, and monitors and evaluates their performance
  • Ensures revenue matches the recorded sales to maintain accurate financial records and prevent losses
  • Resolves customer complaints and issues
  • Manages inventory and ensures stock levels are maintained
  • Implements strategies to increase sales and achieve targets
  • Oversees the merchandising and display of products

Common occupation titles

  • Checkout Supervisor

Specialisations

  • Liquor Store Supervisor
  • Retail Bakery Supervisor
  • Supermarket Supervisor

Note: Specialisations are examples of roles in within this occupation and are not separate OSCA occupations.

Skill level (education and experience level)

Skill level 4
equivalent to a lower‑level Vocational Education and Training (VET) qualification (Certificate II or III).

Note: While skill levels are described using formal education levels, some people use a combination of informal learning, on-the-job training and personal experience to achieve an equivalent level.

Licensing or registration requirements

No licensing or registration requirements are listed for this occupation.

OSCA structure

Employment

On this page

    Industries

    Top 10 most common industries, 2021

    Retail Supervisor Total employment
    Industry Share of occupation Industry Share of occupation
    Retail Trade 73.7% Health Care and Social Assistance 14.5%
    Accommodation and Food Services 12.2% Retail Trade 9.1%
    Manufacturing 3.0% Construction 8.9%
    Wholesale Trade 2.5% Education and Training 8.8%
    Arts and Recreation Services 1.2% Professional, Scientific and Technical Services 7.8%
    Transport, Postal and Warehousing 1.1% Public Administration and Safety 6.6%
    Health Care and Social Assistance 1.0% Accommodation and Food Services 6.5%
    Construction 0.6% Manufacturing 5.9%
    Mining 0.6% Transport, Postal and Warehousing 4.5%
    Information Media and Telecommunications 0.5% Financial and Insurance Services 3.7%
    Note: N/A values indicate data are not available due to confidentiality or data reliability requirements.

    States and territories

    Employment distribution by states and territories, 2021

    • New South Wales

      27.2%

    • Victoria

      24.4%

    • Queensland

      22.9%

    • South Australia

      8.4%

    • Tasmania

      2.6%

    • Northern Territory

      0.8%

    • Australian Capital Territory

      1.9%

    Retail Supervisor Total employment
    State / Territory Employment Share of occupation Employment Share of occupation
    New South Wales 5,600 27.2% 3,684,200 30.6%
    Victoria 5,000 24.4% 3,162,900 26.2%
    Queensland 4,700 22.9% 2,444,100 20.3%
    South Australia 1,700 8.4% 839,400 7.0%
    Western Australia 2,400 11.8% 1,306,200 10.8%
    Tasmania 530 2.6% 254,700 2.1%
    Northern Territory 170 0.8% 107,000 0.9%
    Australian Capital Territory 390 1.9% 248,600 2.1%
    Note: N/A values indicate data are not available due to confidentiality or data reliability requirements.

    Age and sex

    Employment distibution by age group and sex, 2021

    Retail Supervisor

    Total employment

    Age group Retail Supervisor Total employment
    15–24 years 31.1% 14.3%
    25–34 years 26.2% 22.7%
    35–44 years 16.9% 22.3%
    45–54 years 14.5% 20.4%
    55–64 years 9.6% 15.3%
    65–74 years 1.5% 4.3%
    75 years and over 0.2% 0.6%
    Note: N/A values indicate data are not available due to confidentiality or data reliability requirements.
    Sex Retail Supervisor Total employment
    Female 61.6% 48.5%
    Male 38.4% 51.5%
    Note: N/A values indicate data are not available due to confidentiality or data reliability requirements.

    On this page

      OSCA occupation profiles data

      This file contains data available from the OSCA Occupation Profile page.

      Use of this data must include the relevant attribution text provided.

      OSCA Occupation data - 2021 Census.xlsx

      xlsx 1236447

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      Occupation Standard Classification for Australia (OSCA)

      Occupation Standard Classification for Australia (OSCA) is the skill-based classification used to categorise occupations across the Australian labour market. OSCA is used to define occupations across all official occupational statistics. OSCA replaces the Australian and New Zealand Standard Classification of Occupations (ANZSCO).

      Each job is classified to one, and only one, group of jobs at each level of the classification with no overlaps. This prevents the accidental double-counting of roles within the Australian labour market. For more information about OSCA, visit the What is OSCA information page, or the ABS website.

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