ANZSCO 4117

Welfare Support Workers

EMPLOYED

89,900

PART-TIME SHARE

31%

FEMALE SHARE

70%

MEDIAN WEEKLY EARNINGS

$1,688

MEDIAN AGE

40

ANNUAL EMPLOYMENT GROWTH

7,300

Welfare Support Workers provide support, information and advice to clients on emotional, financial, recreational, health, housing and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies.

  • Assessing clients' needs and planning, developing and implementing educational, training and support programs
  • Interviewing clients and assessing the nature and extent of difficulties
  • Monitoring and reporting on the progress of clients
  • Referring clients to agencies that can provide additional help
  • Assessing community need and resources for health, welfare, housing, employment, training and other facilities and services
  • Liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
  • Supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions
  • Supervising offenders on probation and parole
  • Assisting young people to solve social, emotional and financial problems
  • Preparing submissions for funding and resources, and reports to government bodies and other agencies
On this page

    Earnings and Hours

    Weekly Earnings (Before Tax)
    Source: Share of workers who work full-time hours: ABS, Labour Force Survey, 2023, four-quarter average, customised report.
    Average full-time hours worked per week: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Median full-time earnings per week and Median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2023, customised report.
    Earnings and Hours Welfare Support Workers All Occupations
    Share of workers who work full-time hours 69% 70%
    Average full-time hours worked per week 41 hours 44 hours
    Median full-time earnings per week $1,688 $1,697
    Median hourly earnings $45 $43

    Industries

    Welfare Support Workers work in industries like:

    Source: Ranked using ABS, Labour Force Survey, 2023, four-quarter average data, custom report.

    States and territories

    New South Wales

    25.7%

    Victoria

    28.1%

    Queensland

    20.9%

    South Australia

    8.5%

    Tasmania

    2.9%

    Northern Territory

    2.8%

    Australian Capital Territory

    1.5%

    Source: ABS Labour Force Survey, Detailed, February 2024, Jobs and Skills Australia trend data.

    Age and gender

    Age and Gender Profile
    Source: ABS, Labour Force Survey, 2023, four-quarter average, customised report.
    Age and Gender Welfare Support Workers All Occupations
    Median age 40 years 39 years
    Female share of employment 70% 48%
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age Profile (% Share) All Occupations Welfare Support Workers
    15–19 5.2 0.6
    20–24 9.1 6.8
    25–34 22.7 26.2
    35–44 22.3 24.1
    45–54 20.4 22.8
    55–59 8.8 9.5
    60–64 6.5 6.6
    65 and Over 4.9 3.4

    Education

    Visit

    • Course Seeker to search and compare higher education courses.
    • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
    • Your Career to compare Vocational Education and Training (VET) courses, providers and student outcomes.
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Highest Level of Educational Attainment (% Share) All Occupations Welfare Support Workers
    Post Graduate/Graduate Diploma or Graduate Certificate 12.2 11.6
    Bachelor degree 23.2 25.8
    Advanced Diploma/Diploma 11.1 24.2
    Certificate III/IV 19.5 20.8
    Year 12 15.9 8.6
    Year 11 4.0 1.9
    Year 10 and below 9.7 3.7
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