ANZSCO 4314

Hotel Service Managers

Overview

EMPLOYED

10,300

PART-TIME SHARE

33%

FEMALE SHARE

62%

MEDIAN WEEKLY EARNINGS

$1,394

MEDIAN AGE

38

ANNUAL EMPLOYMENT GROWTH

500

About this data

Summary

Hotel Service Managers supervise and coordinate the activities of hotel service workers.

Tasks

  • Determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
  • Conferring with managers to coordinate activities with other organisational units
  • Maintaining attendance records and rosters
  • Explaining and enforcing safety regulations
  • Overseeing the work of the unit and suggesting improvements and changes
  • Conferring with workers to resolve grievances
  • May perform front office and hotel reception duties

ANZSCO Classification

Details

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    Earnings and Hours

    Weekly Earnings (Before Tax)
    Source: Share of workers who work full-time hours: ABS, Labour Force Survey, 2024, four-quarter average, customised report.
    Average full-time hours worked per week: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Median full-time earnings per week and Median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2023, customised report.
    Note: median earnings data have not been produced for some occupations where there is a high standard error, and are published with "N/A" values.
    Earnings and Hours Hotel Service Managers All Occupations
    Share of workers who work full-time hours 67% 69%
    Average full-time hours worked per week 41 hours 44 hours
    Median full-time earnings per week $1,394 $1,697
    Median hourly earnings $33 $43

    Industries

    Hotel Service Managers work in industries like:

    Source: Ranked using ABS, Labour Force Survey, 2024, four-quarter average data, custom report.
    Note: industries that comprise less than 5% of an occupation have been suppressed.

    States and territories

    New South Wales

    29.7%

    Victoria

    19.9%

    Queensland

    30.0%

    South Australia

    2.6%

    Tasmania

    4.9%

    Northern Territory

    1.2%

    Australian Capital Territory

    1.2%

    Source: ABS Labour Force Survey, Detailed, February 2025, Jobs and Skills Australia trend data.

    Age and gender

    Age and Gender Profile
    Source: ABS, Labour Force Survey, 2024, four-quarter average, customised report.
    Age and Gender Hotel Service Managers All Occupations
    Median age 38 years 39 years
    Female share of employment 62% 48%
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age Profile (% Share) All Occupations Hotel Service Managers
    15–19 5.2 1.9
    20–24 9.1 13.5
    25–34 22.7 32.9
    35–44 22.3 21.9
    45–54 20.4 15.9
    55–59 8.8 6.7
    60–64 6.5 4.8
    65 and Over 4.9 2.5

    Education

    Visit

    • Your Career to compare Vocational Education and Training (VET) courses, providers and student outcomes.
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Highest Level of Educational Attainment (% Share) All Occupations Hotel Service Managers
    Post Graduate/Graduate Diploma or Graduate Certificate 12.2 7.9
    Bachelor degree 23.2 21.4
    Advanced Diploma/Diploma 11.1 15.7
    Certificate III/IV 19.5 15.8
    Year 12 15.9 21.4
    Year 11 4.0 4.3
    Year 10 and below 9.7 8.9
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      Occupation profiles data

      This file contains data displayed on the Occupation Profile pages.

      Use of data in this file must include the relevant attribution text provided.

      Occupation profiles data - February 2025.xlsx

      occupation_profiles_data_-_february_2025.xlsx946792

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      Australian and New Zealand Standard Classification of Occupations

      Australian and New Zealand Standard Classification of Occupations (ANZSCO) is the skill-based classification system used to categorise occupations in the Australian and New Zealand labour markets. ANZSCO provides a basis for the standardised collection, analysis and dissemination of occupation data. Visit the ABS website to learn how ANZSCO works. Jobs and Skills Australia displays data for occupations that are defined by ANZSCO 2013 Version 1.3.