ANZSCO 5421

Receptionists

EMPLOYED

189,000

PART-TIME SHARE

55%

FEMALE SHARE

92%

MEDIAN WEEKLY EARNINGS

$1,175

MEDIAN AGE

39

ANNUAL EMPLOYMENT GROWTH

3,600

Receptionists receive and welcome visitors, patients, guests and clients, and respond to inquiries and requests.

  • Greeting and welcoming visitors, and directing them to the appropriate person
  • Arranging and recording details of appointments
  • Answering inquiries and providing information on the goods, services and activities of the organisation
  • Answering, connecting and transferring telephone calls
  • Receiving and resolving complaints from clients and the public
  • Receiving and distributing correspondence, facsimile messages and deliveries
  • Maintaining the reception area
  • Advising on and arranging reservations and accommodation
  • May perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying
On this page

    Earnings and Hours

    Weekly Earnings (Before Tax)
    Source: Share of workers who work full-time hours: ABS, Labour Force Survey, 2023, four-quarter average, customised report.
    Average full-time hours worked per week: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Median full-time earnings per week and Median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2023, customised report.
    Earnings and Hours Receptionists All Occupations
    Share of workers who work full-time hours 45% 70%
    Average full-time hours worked per week 40 hours 44 hours
    Median full-time earnings per week $1,175 $1,697
    Median hourly earnings $31 $43

    Industries

    Receptionists work in industries like:

    Source: Ranked using ABS, Labour Force Survey, 2023, four-quarter average data, custom report.

    States and territories

    New South Wales

    31.1%

    Victoria

    26.5%

    Queensland

    20.3%

    South Australia

    6.5%

    Tasmania

    1.9%

    Northern Territory

    0.9%

    Australian Capital Territory

    1.5%

    Source: ABS Labour Force Survey, Detailed, February 2024, Jobs and Skills Australia trend data.

    Age and gender

    Age and Gender Profile
    Source: ABS, Labour Force Survey, 2023, four-quarter average, customised report.
    Age and Gender Receptionists All Occupations
    Median age 39 years 39 years
    Female share of employment 92% 48%
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age Profile (% Share) All Occupations Receptionists
    15–19 5.2 5.4
    20–24 9.1 16.3
    25–34 22.7 20.6
    35–44 22.3 15.1
    45–54 20.4 18.6
    55–59 8.8 10.3
    60–64 6.5 8.4
    65 and Over 4.9 5.3

    Education

    Visit

    • Your Career to compare Vocational Education and Training (VET) courses, providers and student outcomes.
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Highest Level of Educational Attainment (% Share) All Occupations Receptionists
    Post Graduate/Graduate Diploma or Graduate Certificate 12.2 3.1
    Bachelor degree 23.2 12.7
    Advanced Diploma/Diploma 11.1 12.9
    Certificate III/IV 19.5 19.1
    Year 12 15.9 28.3
    Year 11 4.0 6.4
    Year 10 and below 9.7 11.4
    Please wait, loading…