ANZSCO 542114

Medical Receptionists

EMPLOYED

71,500

PART-TIME SHARE

65%

FEMALE SHARE

96%

MEDIAN WEEKLY EARNINGS

N/A

MEDIAN AGE

42

ANNUAL EMPLOYMENT GROWTH

N/A

Medical Receptionists greet patients and other clients in health facilities, such as clinics, practices, centres or surgeries, and respond to personal, telephone, and written inquiries and requests.

  • Greets and welcomes patients and visitors, and directs them to the appropriate person
  • Arranges and records details of appointments
  • Locates patient files
  • Answers inquiries and provides information on the goods and services of the organisation
  • Answers, connects and transfers telephone calls
  • Receives and resolves complaints from clients and the public
  • Receives and distributes correspondence, facsimile messages and deliveries
  • Maintains the reception area
  • Advises on and arranges reservations and accommodation
  • May perform other clerical tasks such as word processing, data entry, filing, mail dispatch and photocopying
On this page

    Hours worked

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Hours worked Medical Receptionists All Occupations
    Share of workers who work full-time hours 29% 59%
    Average full-time hours worked per week 40 hours 44 hours

    Industries

    Medical Receptionists work in industries like:

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.

    States and territories

    New South Wales

    30.5%

    Victoria

    27.1%

    Queensland

    19.7%

    South Australia

    7.2%

    Tasmania

    2.0%

    Northern Territory

    0.7%

    Australian Capital Territory

    1.6%

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.

    Age and gender

    Age and Gender Profile
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age and Gender Medical Receptionists All Occupations
    Median age 42 years 40 years
    Female share of employment 96% 49%
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age Profile (% Share) All Occupations Medical Receptionists
    15–19 5.2 5.3
    20–24 9.1 15.9
    25–34 22.7 18.3
    35–44 22.3 14.4
    45–54 20.4 19.4
    55–59 8.8 11.3
    60–64 6.5 9.4
    65 and Over 4.9 6.1

    Education

    Visit

    • Your Career to compare Vocational Education and Training (VET) courses, providers and student outcomes.
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence. Highest qualification completed by workers in this job (in any field of study).
    Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Note: the sum of the educational attainment categories may not add up to 100% due to the exclusion of non-descriptive categories such as not stated responses.
    Highest Level of Educational Attainment (% Share) All Occupations Medical Receptionists
    Post Graduate/Graduate Diploma or Graduate Certificate 12.2 3.0
    Bachelor degree 23.2 13.5
    Advanced Diploma/Diploma 11.1 13.2
    Certificate III/IV 19.5 18.0
    Year 12 15.9 28.6
    Year 11 4.0 6.2
    Year 10 and below 9.7 10.9
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