ANZSCO 542111

Receptionists (General)

EMPLOYED

70,900

PART-TIME SHARE

47%

FEMALE SHARE

94%

MEDIAN WEEKLY EARNINGS

N/A

MEDIAN AGE

37

ANNUAL EMPLOYMENT GROWTH

N/A

Receptionists (General) greet clients and visitors, and respond to personal, telephone, email and written inquiries and requests.

  • Greets and welcomes visitors, and directs them to the appropriate person
  • Arranges and records details of appointments
  • Answers inquiries and provides information on the goods, services and activities of the organisation
  • Answers, connects and transfers telephone calls
  • Receives and resolves complaints from clients and the public
  • Receives and distributes correspondence, facsimile messages and deliveries
  • Maintains the reception area
  • Advises on and arranges reservations and accommodation
  • May perform other clerical tasks such as word processing, data entry, filing, mail dispatch and photocopying
On this page

    Hours worked

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Hours worked Receptionists (General) All Occupations
    Share of workers who work full-time hours 44% 59%
    Average full-time hours worked per week 40 hours 44 hours

    Industries

    Receptionists (General) work in industries like:

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.

    States and territories

    New South Wales

    28.5%

    Victoria

    25.4%

    Queensland

    22.5%

    South Australia

    7.2%

    Tasmania

    2.1%

    Northern Territory

    1.1%

    Australian Capital Territory

    1.6%

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.

    Age and gender

    Age and Gender Profile
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age and Gender Receptionists (General) All Occupations
    Median age 37 years 40 years
    Female share of employment 94% 49%
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age Profile (% Share) All Occupations Receptionists (General)
    15–19 5.2 6.3
    20–24 9.1 17.2
    25–34 22.7 21.8
    35–44 22.3 15.5
    45–54 20.4 18.0
    55–59 8.8 9.3
    60–64 6.5 7.2
    65 and Over 4.9 4.5

    Education

    Visit

    • Your Career to compare Vocational Education and Training (VET) courses, providers and student outcomes.
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence. Highest qualification completed by workers in this job (in any field of study).
    Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Note: the sum of the educational attainment categories may not add up to 100% due to the exclusion of non-descriptive categories such as not stated responses.
    Highest Level of Educational Attainment (% Share) All Occupations Receptionists (General)
    Post Graduate/Graduate Diploma or Graduate Certificate 12.2 2.6
    Bachelor degree 23.2 10.8
    Advanced Diploma/Diploma 11.1 12.2
    Certificate III/IV 19.5 20.4
    Year 12 15.9 29.2
    Year 11 4.0 6.7
    Year 10 and below 9.7 12.2
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